HTS Spas

  • Achilles

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    Achilles

    Number Of People
    x2



    Number Of Jets
    x59


    Dimensions: 5700 x 2200 x 1300mm
    Seats: 2 persons
    Loungers: 2
    Jets: 59
    Pumps 1: Circulation Pump 1
    Heater: 3kw Balboa
    Weight: 805kg

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  • Baldur

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    Baldur

    Number Of People
    x3



    Number Of Jets
    x12





    AMP x 32
     
     



    Dimensions 5900mm x 2250mm x 1500mm

     
     
     
    Dimensions: 5900 x 2250 x 1500mm
    Seats: 3 persons
    Jets: 12
    Circulation Pump: 1 x 0.5hp
    Heater: 3kw Balboa
    AMP: 32
    Swim Pumps: 3 x 3hp
    Circulation Pump: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 690kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Double filtration system
    LED lighting
    LED backlight water fountain
    3 powerful river jets

     
    Is the Baldur your dream tub?
    The Baldur provided huge space for swimming whilst still having a spa end. The powerful jets give endless swimming opportunities, without risk of being near the edge of the spa. Having the spa end as well allows time for relaxation and recovery.

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  • Blanc

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    Blanc

    Number Of People
    x6
     
     

    Number Of Jets
    x52

     



    AMP x 32
     
     
     


    Dimensions 2100mm x 2100mm x 950mm

     
     

     

    Dimensions: 2100mm x 2100mm x 940mm
    Seats: 6 persons
    Loungers: 1
    Jets: 52
    Pumps: Circulation Pump 1 x 0.5hp
    AMP: 32
    Heater: 3kw Balboa
    Weight: 400kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    Neck massage jets
    Double filtration system
    LED lighting
    Water feature

    Is the Blanc your dream tub?
    The Blanc hot tub comes with 5 seats plus 1 lounger seat perfect for any family. It has 52 jets with a variety of variations and formations. These included rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with water feature and led lighting.

    Get A Quote

    Categories: ,
  • Caesar

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    Caesar

    Number Of People
    x5

     
    Number Of Jets
    x54
     
     


    AMP – 2 x 32
     
     
     


    Dimensions 5800mm x 2200mm x 1380mm

     
     

    Dimensions: 5800 x 2200 x 1380mm
    Seats: 5 persons
    Loungers: 1
    Jets: 54
    Spa Pumps: 1 x 2hp
    Swim Pump: 3 x 3hp
    Heater: 2 x 3kw Balboa
    Weight: 850kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Double filtrations system in both hot tub and swim section
    LED backlight water fountain
    6 powerful swim jets
    O-Zonator

     
    Is the Caesar your dream tub?
    The Caesar is the perfect combination of swim and spa duo, and is one of the finest swim spas available. Having 2 volumes of water keep the spa end hot, and the swim section at a lower temperature ideal for swimming against its counter current. The spa section is great for any family, with waterfall feature, premium LED lights and adjustable jets. There are also rest seats for when you are completing a work out. The Caesar creates the dream swimming pool with high technology and specification.

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  • Everest

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    Everest

    Number Of People
    x8

     

    Number Of Jets
    x84

     
     


    AMP x 32
     
     
     


    Dimensions 2600mm x 2200mm x 940mm

     
     

    Dimensions: 2600mm x 2200mm x 940mm
    Seats: 8 persons
    Loungers: 1
    Jets: 84
    Pumps: 3 x 2hp
    AMP: 32
    Circulation Pump: 1 x 0.5hp
    Heater: 3kw
    Weight: 450kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Neck massage jets
    Triple filtration system
    LED lighting
    Waterfall feature

    Is the Everest your dream tub?
    The Everest hot tub comes with 7 seats and 1 lounger seat perfect for any family. It has 84 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature and premium led lighting.

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    Categories: ,
  • Freya

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    Freya

    Number Of People
    x3



    Number Of Jets
    x46



     
     


    AMP – 2 x 32
     
     



    Dimensions 5900mm x 2250mm x 1480mm

     
     

    Dimensions: 5900mm x 2250mm x 1480mm
    Seats: 4 persons
    Loungers: 1
    Jets: 46
    Pumps 1: Circulation Pump 1
    Heater: 3kw Balboa

    Get A Quote

    Categories: ,
  • Jupiter

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    Jupiter

    Number Of People
    x6

     

    Number Of Jets
    x47

     
     


    AMP x 32
     
     
     


    Dimensions 2000mm x 2000mm x 900mm
     

    Dimensions: 2000mm x 2000mm x 900mm
    Seats: 6 persons
    Loungers: 1
    Jets: 47
    Pumps: 2 x 2hp
    AMP: 32
    Circulation Pumps:  1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 405kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Neck massage jets
    Single filtration system
    LED lighting
    LED backlight water fountain

     
    Is the Jupiter your dream tub?
    The Jupiter hot tub comes with 5 seats and 1 lounger seat perfect for any family. It has 47 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with led back light water fountain and led lights.

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  • K2

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    K2

    Number Of People
    x5



    Number Of Jets
    x61





    AMP x 32
     
     
     


    Dimensions 2230mm x 2230mm x 940mm

     
     

    Dimensions: 2230mm x 2230mm x 940mm
    Seats: 5 persons
    Loungers: 2
    Jets: 61
    Pumps: Circulation Pump 1 x 0.5hp
    AMP: 32
    Heater: 3kw Balboa
    Weight: 475kg
    Features;
    Bluetooth connectivity
    2 colour options
    Maintenance free cabinet
    Neck massage jets
    Double filtration system
    LED lighting
    Waterfall feature

     

    Is this your dream tub?
    The K2 hot tub comes with 3 seats plus 2 lounger seats perfect for any family. It has 61 jets with a variety of variations and formations. These included rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature and led lighting.

    Get A Quote

    Categories: ,
  • Mars

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    Mars

    Number Of People
    x5

     

    Number Of Jets
    x40
     
     


    AMP x 13
     
     
     


    Dimensions 2000mm x 2000mm x 900mm
     
     
     
    Dimensions: 2000mm x 2000mm x 900mm
    Seats: 5 persons
    Loungers: 2
    Jets: 40
    Pumps: 1 x 3hp
    Heater: 2kw
    Supply: 13 AMP (Plug and Play)
    Features;
    2 Colour Options
    Double Filtration System
    LED backlight water fountain
    Maintenance free cabinet
    Neck Massage Jets

     
    Is this your dream hot tub?

    The Mars hot tub comes with 3 seats and 2 lounger seats perfect for any family. It has 40 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with led backlight water fountain and led lighting.

    Get A Quote

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  • Matterhorn

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    Matterhorn

    Number Of People
    x5

     

    Number Of Jets
    x52
     
     


    AMP x 32
     
     
     


    Dimensions 2100mm x 2100mm x 950mm

     
     

    Dimensions: 2100mm x 2100mm x 950mm
    Seats: 5 persons
    Loungers: 2
    Jets: 52
    Pumps: 2 x 2hp
    AMP: 32
    Circulation Pump: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 400kg
    Features;
    Bluetooth connectivity
    3 colour options
    Maintenance free cabinet
    Neck massage jets
    Double filtration system
    LED lighting
    Waterfall feature

     

    Is the Matterhorn your dream hot tub?
    The Matterhorn hot tub comes with 3 seats and 2 lounger seats perfect for any family. It has 52 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature and led lighting.

    Get A Quote

    Categories: ,
  • Mercury

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    Mercury

    Number Of People
    x6

     

    Number Of Jets
    x87

     


    AMP x 32
     
     
     


    Dimensions 2000mm x 2000mm x 900mm

     
     
     
    Dimensions: 2000mm x 2000mm x 900mm
    Seats: 6 persons
    Loungers: 1
    Jets: 87
    Pumps: 2 x 3hp
    AMP: 32
    Circulation Pump: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 405kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    86 jets + volcano jet
    Neck massage jets
    Single filtration system
    LED lighting
    LED backlight water fountain

     
    Is the Mercury your dream tub?
    The Mercury hot tub comes with 5 seats and 1 lounger seat perfect for any family. It has 87 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature, led lighting and volcano jet.

    Get A Quote

    Categories: ,
  • Moria

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    Moria

    Number Of People
    x5

     
    Number Of Jets
    x111

     
    AMP x 32

     
     
     
     


    Dimensions 2200mm x 2200mm x 940mm

     
     
     
    Dimensions: 2200mm x2200mm x 940mm
    Seats: 5 persons
    Loungers: 2
    Jets: 111
    Pumps: 3 x 2hp
    AMP: 32
    Circulation Pumps: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 415kg
    Features:
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Hydrotherapy jets
    Double filtration system
    LED lighting
    LED backlight water fountain

     

    Is the Moria your dream tub?
    The Moria hot tub comes with 3 seats and 2 lounger seats perfect for any family. It has 111 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with led backlight water fountain, premium led lighting and hydrotherapy jets.

    Get A Quote

    Categories: ,
  • Neptune

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    Neptune

    Number Of People
    x5

     

    Number Of Jets
    x49
     
     


    AMP x 32
     
     
     


    Dimensions 2000mm x 2000mm x 900mm
     

     

    Dimensions: 2000mm x 2000mm x 900mm
    Seats: 5 persons
    Loungers: 2
    Jets: 49
    Pumps: 2 x 2hp
    AMP: 32
    Circulation Pumps: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 405kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Neck massage jets
    Single filtration system
    LED lighting
    LED backlight water fountain

    Is the Neptune your dream tub?
    The Neptune hot tub comes with 3 seats and 2 lounger seats perfect for any family. It has 49 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature and led lighting.

    Get A Quote

    Categories: ,
  • Nevis

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    Nevis

    Number Of People
    x3

     

    Number Of Jets
    x43
     



    AMP x 32
     
     
     


    Dimensions 2130mm x 1650mm x 875mm
     
     

    Dimensions: 2130mm x 1650mm x 880mm
    Seats: 3 persons
    Loungers: 2
    Jets: 43
    Pumps: 2 x 2hp
    AMP: 32
    Circulation Pump: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 350kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Neck massage jets
    Single filtration system
    LED Lighting
    Waterfall feature

     

    Is the Nevis your dream tub?
    The Nevis hot tub comes with 1 seat and 2 lounger seats perfect for any family. It has 43 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature and premium led lighting.

    Get A Quote

    Categories: ,
  • Odin

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    Odin

    Number Of People
    x6 Spas Seats

     

    Number Of Jets
    x136
     
     


    AMP – 2 x 32
     
     
     


    Dimensions 5850mm x 2200mm x 1300mm
     

    Dimensions: 5850mm x 2200mm x 1300mm
    Seats: 6 persons
    Loungers: 1
    Jets: 136
    Spa Pumps: 2 x 2HP
    Swim Pumps: 3 x 3HP swim + 1 x 2HP jet
    Circulation Pump: 1 x 0.5HP
    Heater: 3kw Balboa
    Weight: 950kg

    Features;
    O-zonator
    LED backlight water fountain
    Bluetooth sound system
    Triple filtration system
    Maintenance free cabinet
    9 Powerful swim jets

    Is the Odin your dream tub?
    The Odin is the optimum swimming and spa package. The Odin has 2 separate volumes of water making sure the spa end is always hot and ready to use, whilst maintaining a lower temperature perfect for swimming against the 9 powerful swim jets. This is the perfect tub for any family with space for 6 adults included 2 seats in the swim section and 4 massage seats in the spa end. This tub included lots of features and specification to create the ideal swimming pool and spa experience.

    Get A Quote

    Categories: ,
  • Olympus

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    Olympus

    Number Of People
    x6

     

    Number Of Jets
    x91

     


    AMP x 32
     
     
     


    Dimensions 2100mm x 2100mm x 950mm

     
     

    Dimensions: 2100mm x 2100mm x 950mm
    Seats: 6 persons
    Loungers: 1
    Jets: 91
    Pumps: 2 x 3hp
    Heater: 3kw Balboa
    Weight: 400kg
    Features;
    3 colour options
    Bluetooth Connectivity
    Maintenance free cabinet
    Neck massage jets
    Double filtration system
    LED lighting
    Waterfall feature

    Is the Olympus your dream hot tub?
    The Olympus hot tub comes with 5 seats and 1 lounger seat perfect for any family. It has 91 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature and led lighting.

    Get A Quote

    Categories: ,
  • Pluto

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    Pluto

    Number Of People
    x3

     

    Number Of Jets
    x19

     
     


    AMP x 13
     
     
     


    Dimensions 2130mm x 1640mm x 780mm

     
     

    Dimensions: 2130mm x 1640mm x 780mm
    Seats: 3 persons
    Loungers: 1
    Jets: 19
    Pump: 1 x 2hp
    Heater: 2kw Balboa
    Weight: 225kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    Neck massage jets
    Single filtration system
    LED Lighting
    13 AMP plug and play hot tub

     
    Is the Pluto your dream tub?
    The Pluto hot tub comes with 2 seats and 1 lounger seat perfect for any family. It has 19 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with Bluetooth sound system and led lighting.

    Get A Quote

    Categories: ,
  • Rohan

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    Rohan

    Number Of People
    x3

     
    Number Of Jets
    x73

     
     


    AMP x 32
     
     
     


    Dimensions 2200mm x 1560mm x 780mm

     
     
     

    Dimensions: 2200mm x1560mm x 780mm
    Seats: 3 persons
    Loungers: 2
    Jets: 73
    Pumps: 3 x 2hp
    AMP: 32
    Circulation Pumps: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 285kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Double filtration system
    Neck massage jets
    LED lighting
    Waterfall feature

     
    Is the Rohan your dream tub?
    The Rohna hot tub comes with 1 seat and 2 lounger seats perfect for any family. It has 73 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with waterfall feature and premium led lighting.

    Get A Quote

    Categories: ,
  • Sun

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    Sun

    Number Of People
    x6

     

    Number Of Jets
    x28

     
     


    AMP x 13
     
     
     


    Dimensions 2230mm x 2230mm x 800mm

     
     

    Dimensions: 2230mm x 2230mm x 800mm
    Seats: 6 persons
    Loungers: 1
    Jets: 28
    Pumps: 1 x 3hp
    Heater: 2kw
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Neck massage jets
    Double filtration system
    LED lighting
    LED backlight water fountain
    13 AMP plug and play hot tub.

     
    Is the Sun your dream tub?
    The Sun hot tub comes with 6 seats and 1 lounger seat perfect for any family. The V comes with 28 jets with a variety of jet formations and variations. These include rotational jets to give broader muscle targeted massage and directional jets to provide a deeper powerful massage at a pinpoint area. It also has perfectly positioned static jets to massage certain areas of the body. Complete with led backlight water fountain and led lighting.

    Get A Quote

    Categories: ,
  • Thor

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    Thor

    Number Of People
    x3

     

    Number Of Jets
    x9

     

    Dimensions: 5900 x 2250 x 1500mm
    Seats: 3 persons
    Jets: 9
    Brand New Turbine Swim Jets
    Pumps 1: Circulation Pump 1
    Heater: 3kw Balboa

    Categories: ,
  • Trojan

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    Trojan

    Number Of People
    x3

     
    Number Of Jets
    x36
     
     


    AMP x 32
     
     



    Dimensions 4300mm x 2200mm x 1350mm

     
     
     

    Dimensions: 4300 x 2200 x 1350mm
    Seats: 3 persons
    Loungers: 2
    Jets: 36
    Pumps: 1 x 2hp
    AMP: 32
    Swim Pumps: 3 x 3hp
    Circulation Pump: 1 x 0.5hp
    Heater: 3kw Balboa
    Weight: 690kg
    Features;
    Bluetooth connectivity
    Maintenance free cabinet
    2 colour options
    Double filtration system
    LED lighting
    LED backlight water fountain
    6 Powerful swim jets

     
    Is the Trojan your dream tub?
    This compact design is ideal for fitness as well as family fun. The powerful pumps can be used as swim jets, directed to the spa end or a happy medium. Although the design is compact it has plenty of space for both relaxing and exercising.

    Get A Quote

    Categories: ,

What Our Customers Say

Great team, local polite and professional. Tubs great too. Well done guys👍
Adrian Chadwick
2020-08-23T10:47:31+0000
Amazing service from these great guys from visiting shop to installation so helpful and friendly thank you 😊
Beth Fozzard
2020-08-18T11:39:23+0000
Had my Hot tub delivered today . Not the easiest access but the team were fantastic , everything explained well . Can’t fault the team excellent service . Thank you
Moira Mayer
2020-08-04T13:19:12+0000
We took delivery of our HTS Neptune this week and the service we received from start to finish was exceptional. We wanted to buy a hot tub locally and after speaking to Jake in the shop who helped us chose the right spa for us and our budget we were kept informed of the progress with our order. On delivery day the installation team rang us a couple of times to let me know when they would arrive and were very professional and friendly. Can't recommend E.J. Payne highly enough. The hot tub is amazing. Thanks
Paul Dyer
2020-08-01T15:54:20+0000
What a fabulous company to deal with ! From the minute we made contact to install day today, we cannot fault you all. Ricky, jake, Dan & Alex - awesome 👏 guys - huge thanks - so pleased x
Zoe Brannan
2020-07-30T15:50:07+0000
We’ve had our hot tub installed today and we can’t fault the lads at E.J. Payne. Always very responsive to messages and willing to answer any queries along the way. The installation was smooth and the lads were fab- they know their stuff! They were very professional and very friendly. We’ve been told numerous times that they are only a phone call away if we need any help along the way with the new tub, which has given us peace of mind. I would highly recommend to anyone thinking of getting a hot tub.
Amy Ann
2020-07-28T17:17:19+0000
Highly recommended from start to finish, communication was great throughout, installation went smooth and the demonstration was very clear . Thanks lads 👍
Kev Ferguson
2020-07-24T06:36:36+0000
Absolutely excellent service throughout. Highly recommend them. Quick and efficient installation with no problems during any part of the process. Definitely the place to go if you need a hot tub or pool. Thank you so much for our tub, we’ve certainly had our moneys worth already, only problem is we can’t get out once we’re in 😍
Sarah Berry
2020-07-18T19:52:04+0000
We absolutely love our Hot Tub!Service from Ricky and his team was excellent from start to finish. After reading all the positive reviews, it made good sense to choose EJ Payne, a local family company with an excellent reputation. We look forward to many happy hot tub years! Thanks Ricky 😃
Tanya Wain
2020-07-05T11:57:29+0000
Fantastic service throughout! From my initial conversation with Jake to aftercare nothing has been too much trouble. On the day of installation the lads were great, curtious, well manered and spent time to talk us through everything. Would recommend to anyone, we love our tub and chose you for a reason and we wasn't disappointed... thank you!
Kelly Ann
2020-07-04T10:55:19+0000
Service was great from start to delivery.We chose EJ Payne as we knew they had been around for years they did not disappoint.Thank you so much we love our tub
Claire-Adele Johnson
2020-06-30T19:12:40+0000
Our hot tub was delivered 27th May (sorry for the delay of my review).Ricky was a pleasure to deal with, confident in his products and his knowledge is excellent.We originally went looking at the HTS Mars as I was convinced I wanted two loungers, however I’m looking at other tubs and with Ricky’s knowledge after telling him our dreams, wants needs we ended up with an Artic Spa Cub.We are over the moon with our purchase, and it looks stunning. We wouldn’t hesitate to recommend anyone to E J Payne for a hot tub. Excellent customer service, had a few questions over the last couple of weeks and Ricky has been more than happy to assist where he could, even to the point of sorting me out a new filter as I wanted to change the disposable one for a pleated so I could use foam away chemical.Thanks Ricky & team for an experience that will stay with us for a while. I attach some pics of tub through the weeks.
Libby Chapman
2020-06-24T13:17:10+0000
E.J. Payne and staff were brilliant from walking into the shop, getting advice, to being kept in the loop during the epidemic down to the pretty impressive arrival of the 'BEAST!' Jake and Dan worked tirelessly to get our tub installed even though the weather was against them!professional from start to finish, well done guys and thankyou.
Sara-Paul Barlow
2020-06-04T19:45:10+0000
Excellent service recently from Ricky and his colleague when our hot tub needed a new heater. I would highly recommend this lovely, family-run business!
Liz Salmon
2020-06-04T18:46:49+0000
Ricky and Dan installed our hot tub yesterday we are absolutely thrilled with it. Their professionalism and service was amazing and we would highly recommend them! You’ve been helpful right from the idea of us getting a hot tub. Thanks again!
Katherine Ewart
2020-05-29T16:54:05+0000
Our hot tub arrived today! It looks amazing! Amazing customer service and amazing instructions on how to use it! Thank you for all your help it’s been a long wait but definitely worth the wait 😊
Kirsty Moore
2020-05-21T17:36:39+0000
we had our hot tub installed just over a week ago. great communication from Ricky Payne, delivery and installation all done professionally and with in social distancing. we have used it every single day and love it thank you J Maiden
Julie Maiden
2020-04-25T10:04:19+0000
Thank you E J PAYNE from the start Customer service has been 5 stars, with helping me select my first hot tub. Will highly recommend you Guys to friends and family.🌟 🌟 🌟 🌟 🌟
Matty Byatt
2020-04-24T14:54:33+0000
Fab service from these guys.Highly recommend them to anyone wanting a hot tub.We have had ours nearly 1 year now and during lock down its getting a lot of use !! Thanks guys
Sarah Weaver
2020-04-16T06:45:41+0000
From the moment I enquired these guys were super friendly and helpful...They answered all my questions and put absolutely no pressure on me whatsoever....So I placed my order and my new hot tub arrived today!! They were lovely guys, very professional and explained to me everything I need to know....I can not wait now to enjoy ‘self isolating’ in true style!!!I would highly recommend this trusted family company, a real pleasure doing business with you fellas!!!! Keep up the good work....I will be recommending you to everybody 👌🏻
Louise Pitt
2020-04-15T21:28:04+0000
Reply fast when messaged them looking forward to the end result now
Scott Latham
2020-04-06T17:17:29+0000
Extremely pleased with our new Superior spas arctic lounge.Thanks to Jake and Ricky for a fantastic install.nothing to much trouble and no mess or damage.Highly recommended.
Rob Lloyd
2020-03-04T12:15:32+0000
Amazing service throughout... have gone above and beyond for us... ours was a pain due to the amount of rain... when we were ready to give up the guys werent... they were with us every step... the smile on my daughters face says it all... heres to new family memories thanks to these guys xxx
Gemma Leigh
2019-12-19T23:04:11+0000
We have had fantastic customer service from sale to installation. We would highly recommend. They have worked with us all the way through... the lads did a great job installing and we are totally over the moon with our hot tub. It’s a good feeling to know your in safe hands for any advice. Thank you again for a high quality service! Clare & Steve xx
Clare Templeton
2019-11-22T17:51:29+0000
fabulous service and superb customer experience from Jake x thanks loads! couldn't ask for a better install today from both Jake and his colleague. x
Clare Kendall
2019-11-20T19:38:47+0000
From walking into the show room to completion of set up it has been a pleasure to work with this company. Nothing is too much trouble for them and they really know their stuff.Would recommend them to anyone shopping for a new hot tub. Thank you so much for making this process so easy for us. Very grateful new customers !
Katie Clarke
2019-10-31T16:41:37+0000
Amazing Team at EJ Payne!! Great Advice and Install was perfect! Always on hand for any issues or questions! Would highly recommend!!5 ⭐️
Stuart Love
2019-10-08T20:39:40+0000
honesty and reliability along with value for money. professionally installed hottub
Jason Guy
2019-10-04T15:05:54+0000
Hottub installed at the weekend, great service from start to finish and our tub is perfect. Thanks to the guys for a great service.. No hesitation to recommend these guys, full of experience and quality 👍
Jase Reynolds
2019-09-09T10:45:55+0000
So pleased with our new hot tub from E J Payne. Nothing was too much trouble and Jake was friendly, professional and so knowledgeable in helping us choose the right hot tub. He also helped with the selling of our old hot tub and was always in contact. Also, a special mention to Mark who helped to fit the hot tub with Jake. He made sure that everything was working and correct before he left and would not leave until we were satisfied. Would highly recommend E J Payne. Thank you!
Amanda Porritt
2019-08-27T12:30:08+0000
Great company to deal with, Ricky explains everything you need to know without any pressure to buy.Had our HTC Mercury installed by Mark and Jake with great service, and took as long as you like to explain chemicles etc.
Martin Roberts
2019-07-04T11:36:55+0000
We had our hot tub from here after searching the internet and found the service second to none thanks to Jake and the team it’s definitely worth the money thanks guys
Katrina Lawton
2019-06-24T19:44:05+0000
From the minute we walked in to the showroom we were made to feel so welcome , no pushy salesman just friendly and helpful. Our hot tub was ordered on the Saturday and now nearly a week later our children are sitting in it having the best of fun . Our experience with E.J Payne especially Jake has been so pleasant they are nothing but friendly and so helpful. Would highly recommend. Thankyou so much 😊
Kate Johnson
2019-05-24T19:19:51+0000
We bought our hot tub in April from EJ Payne and I must say we did shop around as north as Blackpool and as south as Birmingham looking at hot tubs as a big financial commitment. However the first place we went was EJ Payne and met Jake who came across as honest, knowledgable and they say people buy from people and this is true in this case. So after several weeks of looking around we felt pulled to Jake and going back. Very professional and friendly and jake has looked after us from start to finish always picking up the phone even at the house during installation. Credit to the company. Highly recommend and although my sister already has a hot tub will be using you guys for services from now on based on our experience. Also would like to add the it was Jake that recommended a wet test and although a little shy with my husband in the shop highly worth while as no surprise bought the one we wet tested.
Adrienne Jayne Hewitt
2019-05-06T20:08:56+0000
Had my Olympus spa installed this week and I love it! Friendly easy guys to deal with, they helped me choose exactly what I wanted based upon my requirements. Easy no hassle sale 😃 Thanks to Jake and Mark too for showing me exactly what to do with chemicals!
Laura Payne
2019-05-04T12:41:24+0000
Had our Hot tub delivered on Wed fab service from you all . Would def recommend this company as no pressure to buy lots of helpful honest advice and even got us the spa we wanted in the showroom to look at before we purchased , great guys. Couldn’t do enough for us. We absolutely love it. Thank you so much .
Sue Williams
2019-04-19T05:55:49+0000
What a great service from EJ Payne ltd. I would recommend this company for its friendly and helpful service.They made the process of buying, to the installation of the hot tub trouble free. Plenty of helpful advice and tips along the way. If you are thinking of purchasing go no further. Thank you.
Gill King
2019-04-11T15:44:51+0000
Had our spa delivered and fitted today, lovely friendly guys would highly recommend if your thinking about having a spa. They couldnt do enough for us. Thanks again x
Alison Castree
2019-03-14T17:20:23+0000
Brill service. Delivered on time, no hassle and loads of advice and support offered. Absolutely love our new hot tub.
Helen Louise Eyre
2019-02-19T18:13:29+0000
Had a hot tub delivered today from e j Payne Jake and the team were first class delivered on time Jake told me everything I needed to know what a great bunch of guys. Thanks guys will definitely be recommending you 👍
Maxine Simpson
2019-02-12T19:20:33+0000
I well and truly researched hot tub companies as there seems to be a lot of cowboys around. This isn’t the case with Hot Tubs Staffordshire, they are the utmost professionals paying 100% attention to customer satisfaction. From home visits to out of hours queries they are absolutely faultless. Old fashioned customer service with a bang up to date company. Highly recommended 👍
Kris Simpson
2018-12-16T10:34:21+0000
Excellent customer service from the team, always willing to give advice.
Steven Fergusson
2018-12-04T18:08:43+0000
Very happy customer. Hot tub delivered and installed exactly as arranged. Top after sales too...any questions answered via txt within the hour.
Ross Colledge
2018-12-03T18:25:52+0000
Wow. Hot tub just been installed by two great guys. From the moment I walked into the showroom and started talking to Jake I knew this was the place I was going to purchase my hot tub from. Nothing was too much trouble. All the advice you could ask for, excellent prices, excellent delivery and fitting All round 11 out of 10. Do not commit to buying a tub until you have visited their showroom. It WILL BE the best decision you will have ever made. Thanks guys, just waiting for it to warm up then a test drive
Paul Lomas
2018-11-30T14:46:17+0000
From the moment we walked through the door, and to the day our hot tub arrived with Richard and the team, we have been given 110% customer experienc. So professional and passionate. I would recommend E.J.Payne to anyone considering buying a hot tub. A great team and great product.
Mark Johnson
2018-11-30T06:57:28+0000
Great team nothing too much trouble we are loving the hot tub.Made the whole process so easy would recommend to anyone Thanks
Richard Brammer
2018-11-29T22:43:48+0000
This very friendly family business is highly recommended if your thinking of purchasing a hot tub . They are an excellent point of contact for any information or questions you might have . Nothing is too much trouble for them .
Gail Brennan
2018-11-29T19:10:12+0000
EJ Payne are the only people I would recommend to go to for a hot tub, chemicals or just a chat about their products and services. Quickly and efficiently installed our hot tub and with their friendly approach it is a pleasure to give them a 5* rating.
Carol Horsley
2018-11-29T15:34:12+0000
Used them for a few years now for not only the chemicals but for advise as well. First class service 👍🏻
Tony Albert Conrad Beech
2018-11-29T14:06:32+0000
We felt we had very practical advice , not at all pushy & great service when we chose to order a hot tub .Installation was hassle free & good after care as well
Catherine Anne
2018-11-29T14:02:47+0000
What a fantastic service. Such knowledgeable and friendly staff who went out of their way to find exactly what I wanted. I would definitely recommend this company to anyone thinking of getting a hot tub. Easy to get hold of them if you have any questions. Fast installation and no mess. Thanks guys.
Angela Delanchy
2018-08-21T17:04:01+0000
Absolutely in love with our new hot tub!!!! Thank you so much for getting it delivered to us in no time at all! Very friendly guys, top service and went up and beyond to help! Would definitely recommend!!!!!
Ella Mason
2018-07-14T12:55:05+0000
Omg me new hot has come and it was ready to get in at 9:30pm to temperature got in and just got out at 12pm omg I am so relaxed now well done lads at hot tubs ej Payne spas of Dresden stoke on trent great lads so friendly no pressure great service great value for money I’ve had the wellis my family love it
Leigh Rushton
2018-05-18T23:30:57+0000
Purchased a hot tub and took me a while to understand the chemicals. Service has been exceptional from Richard. Above and beyond- could not do enough to help. Thank u
Louise Davies
2017-12-24T03:45:16+0000
We wanted a quality hot tub supplied a quality supplier. We looked at a few suppliers but when we met with Ricky we were really impressed with the apparent straightforward approach. Now I'm a sceptic and feel that talk can be cheap but I can honestly say that the ordering, the organisation of delivery and installation, the installation and after sales service have been exceptional. I cannot recommend highly enough this family company and would urge anyone wishing to buy a hot tub to at the very least take the trouble to visit EJPayne as it's a major investment and you want both a quality product and installer.
Paul Selman
2017-06-08T10:57:23+0000
Top service and top spa thanks alot for all you have done brill�
Craig Bennett
2017-04-11T10:51:27+0000
I would highly recommend this company from when we first visited them we knew instantly that we'd found not only the right tub but the right company too. We'd been to a few others but we felt that everything was so genuine and friendly about this company. Richard was outstanding his support and advice was excellent he was not pushy at all and was so helpful. I can quite honestly say that I know if we have any questions Richard will only be a phone call away. We would just like to say thank you so much for your support on everything.
Elaine Rowlands
2017-02-18T17:33:24+0000
James Mountford
2017-01-18T19:39:49+0000
Love our hot tub, best thing we ve ever bought. Been out in it today surrounded by snow!!!
Lisa Lisa
2017-01-14T17:44:43+0000
Mandi Elkin
2016-06-10T20:37:22+0000
We had been considering a hot tub spa for quite a while and visited other local suppliers before we visited E.j Payne and dealt with Richard who was very informative,passionate and obliging nothing was too much trouble for him.After this visit we instantly had the confidence to place an order for a Arctic Spa Yukon which was delivered and installed in the most professional way being overseen by Richard every step of the way giving us novices total peace of mind and he followed up the installation with a further visit after a few days.We have now had it for nearly two weeks and can not express in words how pleased we are in every way and there has not been a night that we have not been in it.I would personally recommend Richard and his team for anyone considering a purchase as they are a very genuine one stop shop of fantastic people.Thank you from the Frearson family
Adrian Frearson
2016-05-18T15:04:57+0000
Outstanding service, fantastic customer experience right from looking and deciding whether to purchase straight through to delivery and installation. Can't fault this family business , just brilliant !!
Janice Caron Kalisz
2015-10-20T11:57:06+0000
Hired a hot tub for a weekend party and everything was superb. Great service, great delivery, perfect tub..really highly recommended!
Tom Wylie
2015-08-25T08:28:06+0000
Excellent service. Extremely friendly staff with unbelievable amounts of knowledge. Best prices around!
Conor Butler
2015-06-23T13:37:41+0000
Ricky Payne
2015-01-12T07:13:35+0000
Lucinda Lowe
2014-08-05T13:10:00+0000
Martha Stalvey
2014-03-25T19:36:12+0000
Lucy Barlow
2013-10-22T07:41:40+0000
Jack Brown
2013-10-22T06:44:47+0000
Lucy Crawshaw
2013-10-21T18:54:20+0000
Lucy Crawshaw
2013-10-21T18:54:20+0000
Alice Sketcher
2013-10-21T17:59:32+0000
Laura Payne
2013-10-21T15:45:26+0000