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Platinum Spas vs Arctic Spas: Which Hot Tub Is Right for You?

If you’re weighing up your options for a new hot tub, two of the most popular ranges we supply here at Hot Tubs Staffordshire are Platinum Spas and Arctic Spas. Both are excellent, well-established brands, but they’re built with slightly different priorities in mind. Here’s how they compare, so you can work out which is the better fit for your home.

Platinum Spas: Luxury, Design and Hydrotherapy

Platinum Spas is all about combining striking design with serious hydrotherapy performance. The range offers the widest choice of award-winning hot tubs and swim spas in the Superior Wellness portfolio, with models ranging from compact two-seaters to large entertaining tubs.

If you want a hot tub that looks as good as it feels, with sleek styling, mood lighting, and a strong choice of jet configurations and seating layouts, Platinum Spas is a fantastic place to start. It’s a range built for homeowners who see their hot tub as a genuine design feature as much as a wellness investment.

Arctic Spas: Built to Last, Whatever the Weather

Arctic Spas takes a different approach, with durability and insulation at its core. Designed originally to withstand the extreme climates of Canada, these hot tubs bring a ‘Forever Hot Tub’ build quality and a FreeHeat system that recycles heat from the pump and motor to keep running costs down, even through a British winter.

If low running costs, robust construction, and genuine year-round reliability matter more to you than having the widest range of styling options, Arctic Spas is likely to be the better fit, particularly if your hot tub will see heavy use across all seasons.

Which Should You Choose?

There’s no single right answer — it depends on what matters most to you. If design, choice, and a touch of luxury are top priorities, take a look at our full Platinum Spas range. If you want a hot tub that’s built to withstand anything the seasons throw at it while keeping energy bills sensible, our Arctic Spas range is well worth a look.

Still not sure? That’s exactly what our showroom in Longton, Stoke-on-Trent is for. Come and see both ranges side by side, sit in a few models, and let our team talk you through the differences in person. Get in touch to arrange a visit.

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Julie Ptak profile picture
Julie Ptak
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We had Mark service our hot tub recently and he did a great job. Have used the company previously and would definitely recommend
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D B profile picture
D B
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After waiting 2 days for the supplier of my hot tub to get back to me I was recommended these guys, I can honestly say the best service I have received in a very long time, I rang sent a video and he diagnosed the issue, it was sorted within 30 minutes, all up and running, I will definitely be using these guys again for my yearly shutdown/ service and any other issues which may arise also any recommendations I will be sending them their way
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David Roberts profile picture
David Roberts
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Great service ,identified a problem I had with my hot tub ,sorted it and did a full service . Engineer was on time and v polite ,would recommend
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Allan Whittle profile picture
Allan Whittle
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Really good company , professional , efficient and last but not least , very honourable and friendly people to deal with !
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Julia Parkes profile picture
Julia Parkes
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I recently had my hot tub serviced by Nathan, and I couldn't be more pleased with the experience. Nathan was incredibly helpful and professional from start to finish. His deep understanding and knowledge of hot tubs were evident, and he provided excellent advice throughout the process. He worked efficiently, with no fuss, and was both polite and friendly, making the whole experience smooth and stress-free. The quality of his work was outstanding—my hot tub now feels as good as new! The service was also extremely good value for money. The office staff were polite, honest, and went above and beyond to find the parts I needed at great prices. Their helpfulness and dedication made a real difference. I highly recommend this company for any hot tub service needs!
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Sarah Elphick profile picture
Sarah Elphick
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Excellent customer service, knowledgeable team and nothing was too much trouble. They supported me every step of the way when I bought my hot tub. Install team also very polite and told me all the information I needed to know. Highly recommend if you are looking for a hot tub!
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laura Greaves profile picture
laura Greaves
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Great service and products. We love our new hot tub and were really happy with the fast, friendly and professional service that we received. Maintenance was fully explained to us but it's great to know that they are only a phonecall away if we need any further assistance.
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Jason Taft profile picture
Jason Taft
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Great service from showroom to installation Nothing too much trouble for these guys Not our first time using this company Highly recommend to any one thinking of buying a hot tub or needing accessories Very knowledgeable family owned and run business We would Highly recommend them !
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Andrew Sutton profile picture
Andrew Sutton
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We purchased a Hot Tub from EY Payne a couple of years ago, their communication from the moment we walked into their show room, right through to delivery was fantastic. We recently had a young lad called Nathan our to service and "winterize" the tub, it was a miserable day, but he was polite, efficient and generally very impressive. Would really recommend this company if you are considering a tub or pool!