This is a difficult question to answer, on average most spas can range from £1-£2 a day depending on usage. However, there are many things to factor in that can increase/decrease the cost, such as; the temperate you run the water at; the temperature outside; how often you use the spa. We have 3 different ranges to choose from which have different running bands. HTS spas = Good, Fiji Range = Better, Arctic Spas = BEST
In a perfect world, the dimension of the spa plus 40cm. It is very useful to be able to access all sides of the spa for servicing. However, if you have a tight space that you want to put it in, give us a call and we can discuss this further
Most of our spas require 1m access, if there is no alternative route into your garden and your access is smaller than this then you may need to have a crane. Please enquire for more information on this.
Before your hot tub is delivered it is important that you have a solid level base large enough for the size of your spa. Depending on the model you have chosen you will need the correct electrical supply, such as 32 or 13Amp supply.
Yes, we do. We are situated in Dresden, Stoke-on-Trent – ST3 4PR.
Showroom opening times:
Monday – Friday: 9am til 5:30pm
Saturday – 12pm til 4pm
Sunday – CLOSED
If you are unable to pop down during those times additional appointment times can be made in advance!
If the filter is relatively new, it can be as simple as taking it out and giving it a good spray with a hose. An older, dirtier filter will need to be soaked in filter cleaning solution (which you can buy from our shop).
Yes. We offer finance options on all our spas. We currently offer Buy now Pay later (12 months) and 5 years finance @ 6.9% APR. You can own one of our spas for as little as £88 a month!
All our spas come with the chemicals you need to get started. Chlorine, pH up/down, Shock and then also a pack of 50 test strips.
We usually deliver within a 40-mile radius of ST3 4PR. However, if you are a little further than this please just get in touch and we will let you know if we can deliver.
We are the proud suppliers of Arctic Spas and HTS Spas. All Arctic Spas are made in Canada and HTS Spas are manufactured in China.
We always say as close to the house as possible. The closer to the house it is, the more you’ll use the spa. Also, in the winter, the walk back to the house can seem much further when you’re in swimwear!
EXCELLENT Based on 104 reviews Julie PtakTrustindex verifies that the original source of the review is Google. We had Mark service our hot tub recently and he did a great job. Have used the company previously and would definitely recommend D BTrustindex verifies that the original source of the review is Google. After waiting 2 days for the supplier of my hot tub to get back to me I was recommended these guys, I can honestly say the best service I have received in a very long time, I rang sent a video and he diagnosed the issue, it was sorted within 30 minutes, all up and running, I will definitely be using these guys again for my yearly shutdown/ service and any other issues which may arise also any recommendations I will be sending them their way David RobertsTrustindex verifies that the original source of the review is Google. Great service ,identified a problem I had with my hot tub ,sorted it and did a full service . Engineer was on time and v polite ,would recommend Allan WhittleTrustindex verifies that the original source of the review is Google. Really good company , professional , efficient and last but not least , very honourable and friendly people to deal with ! Julia ParkesTrustindex verifies that the original source of the review is Google. I recently had my hot tub serviced by Nathan, and I couldn't be more pleased with the experience. Nathan was incredibly helpful and professional from start to finish. His deep understanding and knowledge of hot tubs were evident, and he provided excellent advice throughout the process. He worked efficiently, with no fuss, and was both polite and friendly, making the whole experience smooth and stress-free. The quality of his work was outstanding—my hot tub now feels as good as new! The service was also extremely good value for money. The office staff were polite, honest, and went above and beyond to find the parts I needed at great prices. Their helpfulness and dedication made a real difference. I highly recommend this company for any hot tub service needs! Sarah ElphickTrustindex verifies that the original source of the review is Google. Excellent customer service, knowledgeable team and nothing was too much trouble. They supported me every step of the way when I bought my hot tub. Install team also very polite and told me all the information I needed to know. Highly recommend if you are looking for a hot tub! laura GreavesTrustindex verifies that the original source of the review is Google. Great service and products. We love our new hot tub and were really happy with the fast, friendly and professional service that we received. Maintenance was fully explained to us but it's great to know that they are only a phonecall away if we need any further assistance. Jason TaftTrustindex verifies that the original source of the review is Google. Great service from showroom to installation Nothing too much trouble for these guys Not our first time using this company Highly recommend to any one thinking of buying a hot tub or needing accessories Very knowledgeable family owned and run business We would Highly recommend them ! Andrew SuttonTrustindex verifies that the original source of the review is Google. We purchased a Hot Tub from EY Payne a couple of years ago, their communication from the moment we walked into their show room, right through to delivery was fantastic. We recently had a young lad called Nathan our to service and "winterize" the tub, it was a miserable day, but he was polite, efficient and generally very impressive. Would really recommend this company if you are considering a tub or pool!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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