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How to Clean a Hot Tub Filter: A Simple Guide for Autumn and Winter

Autumn is the busiest time of year for your hot tub filter. Falling leaves, garden debris and more evenings in the water all add up, and a clogged filter is one of the most common reasons we get called out for cloudy water, weak jets and heaters struggling to keep up as the weather turns cold. The good news is that cleaning a hot tub filter is quick and easy. Here is our step-by-step guide, plus how often to do it and when to replace it.

Why Your Hot Tub Filter Matters

Your filter traps dirt, hair, skin oils, lotions and debris as water circulates through the hot tub. When it clogs, water flow drops, your sanitiser has to work harder, and the pump and heater are put under extra strain. Keeping the filter clean means clearer water, lower chemical use, lower running costs and a longer life for your hot tub.

How Often Should You Clean a Hot Tub Filter?

  • Every 1 to 2 weeks: a quick rinse with a garden hose.
  • Every 1 to 3 months: a deep clean with a hot tub filter cleaning solution to break down oils and scale.
  • Every 12 to 24 months: replace the filter cartridge.

If you use your hot tub every day, have lots of bathers or are near trees, lean towards the shorter end of each range. Many owners keep a spare set of filters so one can be cleaned and dried while the other is in use.

How to Clean a Hot Tub Filter: Step by Step

1. Turn off the power

Always switch the hot tub off at the control panel and the isolator before removing the filter, so the pump cannot run without it.

2. Remove the filter

Lift out or unscrew the filter cartridge, following your hot tub’s manual. Check the filter housing for leaves or debris and clear it out.

3. Rinse with a garden hose

Hold the hose at a 45-degree angle and spray down between each pleat from top to bottom, working all the way round. Gently separate the pleats to get at trapped dirt. Do not use a pressure washer, as it can tear the filter fabric.

4. Deep clean every one to three months

Soak the filter in a bucket of water mixed with a dedicated hot tub filter cleaner, following the product instructions, usually for several hours or overnight. This dissolves the oils and lotions a rinse cannot shift. Never use washing-up liquid, bleach or household detergents, and never put a filter in the dishwasher, as residue causes foaming and can damage the pleats.

5. Rinse again and let it dry

Rinse thoroughly to remove all of the cleaner. Letting the filter dry completely before refitting helps the fibres recover and kills off bacteria, which is where a spare set comes in handy.

6. Refit and restart

Put the filter back in, make sure it is seated properly, switch the power back on and check the jets are running normally.

When to Replace Your Hot Tub Filter

Even with regular cleaning, filters wear out. It is time for a new one if the pleats are torn, flattened or permanently discoloured, if the end caps are cracked, or if your water stays cloudy even after a deep clean. A worn filter lets debris through, which can lead to bigger problems with your pump and heater.

Getting Your Filter Ready for Winter

Before the coldest months arrive, give your filter a full deep clean, clear any leaves from the filter housing and skimmer, and check the condition of your cover. A clean filter means your hot tub heats more efficiently through the winter. For more cold-weather tips, read our guide on how to get your hot tub ready for winter.

Let Us Take Care of It

If you would rather leave it to the experts, our hot tub servicing team covers Stoke-on-Trent, Staffordshire, Cheshire and Shropshire. We clean or replace filters, balance your water and check your hot tub is running at its best, whichever brand you own. Call 01782 312534, get in touch online or visit our showroom at 1 Belgrave Road, Longton, Stoke-on-Trent.

Hot Tub Filter FAQs

How often should I clean my hot tub filter?

Rinse it every one to two weeks, give it a deep chemical clean every one to three months, and replace it every 12 to 24 months depending on how much the hot tub is used.

Can I put a hot tub filter in the dishwasher?

No. Dishwasher detergent and high heat can damage the pleats and leave residue that causes foaming. Use a hose and a proper filter cleaner instead.

Can I use a pressure washer on a hot tub filter?

No. A pressure washer can tear the filter fabric. A garden hose with a spray nozzle is all you need.

How do I know when my hot tub filter needs replacing?

Replace it if the pleats are torn, flattened or discoloured even after a deep clean, if the end caps are cracked, or if your water stays cloudy and the flow from the jets is weak.

Do you clean hot tub filters as part of a service?

Yes. Our servicing team checks and cleans filters, balances the water and inspects your hot tub. Visit our hot tub servicing page to book.

Introducing NIVEKO Pools — Custom-Built Luxury Swimming Pools

We have some genuinely exciting news to share. At E.J. Payne Leisure, we’re always looking for the finest products to bring to our customers, we are thrilled to announce that we are now proud suppliers of NIVEKO pools. This is a range that truly sets a new standard in luxury swimming pool design, and we can’t wait to introduce it to homeowners across Staffordshire and the wider region.

Whether you’re been dreaming of a sleek infinity edge pool stretching into the horizon, or a beautifully understated skimmer pool that sits perfectly in your garden, NIVEKO has a design that will take your breath away.


Who Are NIVEKO?

NIVEKO is a European manufacturer with years of experience and an unwavering commitment to quality, precision, and sustainability. Their philosophy is built on three core principles: responsibility, personal touch, and shared experience. Every pool they produce is the result of combining cutting-edge technology with meticulous craftsmanship, all fine-tuned to the last detail to satisfy even the most discerning customers.

What makes NIVEKO stand apart from the crowd is their dedication to designing pools that feel like a natural extension of the spaces they inhabit — whether installed outdoors in an expansive garden or inside as a dramatic architectural feature of a home.

“Leave the everyday hustle and bustle behind and enjoy water as an element in its purest form.” — The NIVEKO philosophy that drives every pool they create.


The NIVEKO Range — Five Stunning Designs

NIVEKO offer a portfolio of custom-built monopools across two categories: overflow pools and skimmer pools. Each design is exceptional in its own way, giving you the freedom to choose a style that perfectly matches your home, garden, and lifestyle.

Niveko 11 (1)

Advance

Boldly stand out from the crowd with the distinctive lines of the Advance overflow. The pure elegance of natural granite tastefully set around the pool gives it a distinctive look. It doesn’t matter whether it is installed outside or inside – the Overflow Advance is always an eye-catching feature.

Niveko 12 (1)

Evolution

Achieve a timeless look with the elegant Overflow Evolution. The pool edge is just 20 mm thick, guaranteeing a smooth transition between the inside and outside of the pool. Let the water play the main role.

Niveko 13 (1)

Infinity

An exceptional version of the popular Infinity overflow from the NIVEKO workshop. Ideal for outdoors, where it immediately dominates any setting and attracts attention. Enjoy the view of an endless water horizon stretching into the distance.

Niveko 14 (1)

Underflow

The Overflow Underflow boasts stylish design and outstanding practicality. The overflow channel is hidden under the surrounding terrace – this saves water and gives the pool that high-tech touch.

Niveko 15 (1)

Invisible

The best choice for a high-end skimmer pool developed exclusively by NIVEKO. The clean design of the Skimmer Invisible keeps the water level at the highest possible level. A unique concept for the high demanding customers.


Smart Technology Built In

NIVEKO pools aren’t just beautiful — they’re intelligent. Every pool can be paired with the nPooL Control mobile app, which puts full control of your pool right in the palm of your hand. Monitor, manage, and adjust your pool’s settings from anywhere, bringing a whole new level of convenience and comfort to pool ownership.

  • Full pool control from your smartphone via the nPooL Control app
  • State-of-the-art filtration and water management technology
  • Eco-friendly, environmentally responsible manufacturing
  • Custom-built to your exact specifications and space
  • Available in overflow and skimmer configurations
  • Suitable for both indoor and outdoor installations
  • Exceptional build quality designed to last for decades

Why Choose E.J. Payne Leisure for Your NIVEKO Pool?

As one of Staffordshire’s most trusted leisure specialists, we’ve spent years helping families and homeowners create outdoor spaces they truly love. With over 100 positive Google reviews and a reputation built on honest advice and expert knowledge, we’re perfectly placed to guide you through every step of your NIVEKO journey — from first conversation to final splash.

We’re not just a stockist. We’re a partner. Our team will work with you to understand your space, your vision, and your budget, ensuring the NIVEKO pool we recommend is exactly right for you.

Ready to Explore the NIVEKO Range?

Visit our dedicated NIVEKO page to discover the full collection and get in touch with our expert team. Your dream pool is closer than you think.

Explore NIVEKO Pools →

The Benefits of a Home Sauna or Steam Room in Staffordshire

More homeowners across Staffordshire and Cheshire are choosing to bring the sauna or steam room experience home, rather than relying on the odd trip to a leisure centre or spa day. If you’re considering adding one to your own home, here’s what makes them such a worthwhile investment.

Relaxation and Stress Relief

The most obvious draw of a sauna or steam room is simply how good it feels. The heat helps muscles relax, eases tension built up from work or exercise, and gives you a dedicated space to properly switch off, without needing to leave the house.

Potential Wellness Benefits

Regular sauna and steam use is widely associated with a range of wellness benefits, from improved circulation and skin health to easier breathing, particularly with a steam room’s warm, humid air. Many people also find that a sauna session helps them sleep better afterwards.

Sauna or Steam Room: What’s the Difference?

A traditional sauna uses dry heat, often from a wood or electric stove, and typically runs at a higher temperature. A steam room instead uses a generator to fill the room with warm, moist steam at a gentler temperature. Saunas suit those who enjoy intense, dry heat, while steam rooms are often preferred for respiratory benefits and a softer overall experience.

Adding One to Your Staffordshire Home

Whether you have space for a freestanding barrel sauna in the garden, room for a compact indoor sauna, or you’re planning a bathroom renovation with a tiled steam room built in, there’s an option to suit most homes and budgets. Working with an experienced local installer means the design, plumbing, and electrics are all handled properly from the start.

At Hot Tubs Staffordshire, we design and install bespoke saunas and steam rooms across Staffordshire and Cheshire, working with the Finnish Sauna Company to bring genuine Nordic-quality wellness to your home. Take a look at our Saunas and Steam Rooms range, or if you’re based in the city, our dedicated Sauna & Steam Room Installer Stoke-on-Trent page has more on how we can help. Get in touch to talk through your project.

Give Your Hot Tub (and Swimming Pool) Some Valentine’s Love

Valentine’s Day isn’t just about flowers and chocolates – it’s also the perfect time to show a little love to the place where you truly relax. This February, why not give your hot tub or swimming pool the attention it deserves? Whether you’re planning a romantic evening or simply want to keep your spa in perfect condition, a little care goes a long way.

Create the Perfect Valentine’s Hot Tub Experience

There’s nothing quite like sinking into a warm hot tub on a chilly February evening. Turn your soak into a Valentine’s treat by setting the mood:
  • Use soft lighting or LED features to create a calming atmosphere
  • Play relaxing or romantic music in the background
  • Add spa-safe aromatherapy scents for a luxurious feel
  • Keep towels warm and drinks nearby for extra comfort
Your hot tub can become the ultimate Valentine’s escape – without leaving home.

Show Your Hot Tub Some Practical Love

Valentine’s Day is also a great reminder to look after the things you love. Regular hot tub maintenance keeps everything running smoothly and ensures your water stays clean, clear, and inviting. A quick check-up can help:
  • Maintain healthy, balanced water
  • Improve energy efficiency
  • Prevent unexpected breakdowns
  • Extend the life of your hot tub
If your hot tub hasn’t been serviced in a while, now is the perfect time to give it some TLC.

Don’t Forget Your Swimming Pool

Your swimming pool deserves love too – even during the colder months. Valentine’s Day is a great excuse to plan ahead for the year ahead and make sure everything is ready for when the weather warms up. Simple steps like cleaning, checking filtration systems, and inspecting heating or spa areas can make all the difference when spring arrives. Even in winter, a well-maintained pool creates a relaxing and impressive outdoor feature.

Fall in Love with Your Outdoor Space Again

This Valentine’s Day, take a moment to appreciate your hot tub or swimming pool – not just as a feature, but as a place to unwind, reconnect, and enjoy life. A little care now means many more relaxing moments throughout the year. Looking to service, maintain, or upgrade your hot tub or pool? Get in touch with Hot Tubs Staffordshire and let us help you keep your spa in perfect condition.  

Platinum Spas vs Arctic Spas: Which Hot Tub Is Right for You?

If you’re weighing up your options for a new hot tub, two of the most popular ranges we supply here at Hot Tubs Staffordshire are Platinum Spas and Arctic Spas. Both are excellent, well-established brands, but they’re built with slightly different priorities in mind. Here’s how they compare, so you can work out which is the better fit for your home.

Platinum Spas: Luxury, Design and Hydrotherapy

Platinum Spas is all about combining striking design with serious hydrotherapy performance. The range offers the widest choice of award-winning hot tubs and swim spas in the Superior Wellness portfolio, with models ranging from compact two-seaters to large entertaining tubs.

If you want a hot tub that looks as good as it feels, with sleek styling, mood lighting, and a strong choice of jet configurations and seating layouts, Platinum Spas is a fantastic place to start. It’s a range built for homeowners who see their hot tub as a genuine design feature as much as a wellness investment.

Arctic Spas: Built to Last, Whatever the Weather

Arctic Spas takes a different approach, with durability and insulation at its core. Designed originally to withstand the extreme climates of Canada, these hot tubs bring a ‘Forever Hot Tub’ build quality and a FreeHeat system that recycles heat from the pump and motor to keep running costs down, even through a British winter.

If low running costs, robust construction, and genuine year-round reliability matter more to you than having the widest range of styling options, Arctic Spas is likely to be the better fit, particularly if your hot tub will see heavy use across all seasons.

Which Should You Choose?

There’s no single right answer — it depends on what matters most to you. If design, choice, and a touch of luxury are top priorities, take a look at our full Platinum Spas range. If you want a hot tub that’s built to withstand anything the seasons throw at it while keeping energy bills sensible, our Arctic Spas range is well worth a look.

Still not sure? That’s exactly what our showroom in Longton, Stoke-on-Trent is for. Come and see both ranges side by side, sit in a few models, and let our team talk you through the differences in person. Get in touch to arrange a visit.

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Julie Ptak profile picture
Julie Ptak
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We had Mark service our hot tub recently and he did a great job. Have used the company previously and would definitely recommend
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D B profile picture
D B
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After waiting 2 days for the supplier of my hot tub to get back to me I was recommended these guys, I can honestly say the best service I have received in a very long time, I rang sent a video and he diagnosed the issue, it was sorted within 30 minutes, all up and running, I will definitely be using these guys again for my yearly shutdown/ service and any other issues which may arise also any recommendations I will be sending them their way
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David Roberts profile picture
David Roberts
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Great service ,identified a problem I had with my hot tub ,sorted it and did a full service . Engineer was on time and v polite ,would recommend
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Allan Whittle profile picture
Allan Whittle
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Really good company , professional , efficient and last but not least , very honourable and friendly people to deal with !
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Julia Parkes profile picture
Julia Parkes
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I recently had my hot tub serviced by Nathan, and I couldn't be more pleased with the experience. Nathan was incredibly helpful and professional from start to finish. His deep understanding and knowledge of hot tubs were evident, and he provided excellent advice throughout the process. He worked efficiently, with no fuss, and was both polite and friendly, making the whole experience smooth and stress-free. The quality of his work was outstanding—my hot tub now feels as good as new! The service was also extremely good value for money. The office staff were polite, honest, and went above and beyond to find the parts I needed at great prices. Their helpfulness and dedication made a real difference. I highly recommend this company for any hot tub service needs!
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Sarah Elphick profile picture
Sarah Elphick
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Excellent customer service, knowledgeable team and nothing was too much trouble. They supported me every step of the way when I bought my hot tub. Install team also very polite and told me all the information I needed to know. Highly recommend if you are looking for a hot tub!
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laura Greaves profile picture
laura Greaves
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Great service and products. We love our new hot tub and were really happy with the fast, friendly and professional service that we received. Maintenance was fully explained to us but it's great to know that they are only a phonecall away if we need any further assistance.
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Jason Taft profile picture
Jason Taft
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Great service from showroom to installation Nothing too much trouble for these guys Not our first time using this company Highly recommend to any one thinking of buying a hot tub or needing accessories Very knowledgeable family owned and run business We would Highly recommend them !
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Andrew Sutton profile picture
Andrew Sutton
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We purchased a Hot Tub from EY Payne a couple of years ago, their communication from the moment we walked into their show room, right through to delivery was fantastic. We recently had a young lad called Nathan our to service and "winterize" the tub, it was a miserable day, but he was polite, efficient and generally very impressive. Would really recommend this company if you are considering a tub or pool!